When I made a credit purchase for the Amazon Gift Voucher email type the other day, it said that it would normally be sent to the registered email address in about 5 minutes, but it did not arrive after several hours. When I look it up, it seems that it will take time to confirm Amazon when it becomes expensive. When I contacted support, it took 12 hours to check with Amazon for less than 20,000 yen, and up to 48 hours for more than 50,000 yen. However, it was sent in about an hour after that. I will write about what I did this time and the confirmation of Amazon that can be imagined from there. We hope this will be helpful for those who are thinking of purchasing the Amazon gift certificate email type as a credit card.
What is an Amazon Gift Certificate?
An online gift certificate officially issued by Amazon, a mail-order giant, that can be used to purchase products on Amazon. The amount of money can be set freely from 15 yen to 500,000 yen, and you can receive it immediately after purchase with digital type such as receiving by email.
If it becomes expensive, it takes time to confirm Amazon.
I made a credit payment for 50,000 yen, but after two to three hours, my order is still pending. It seems that it will take time to confirm Amazon if it becomes expensive. Contact Customer Service in these cases.
Contact Amazon Customer Service
To contact customer service, first click “Help” under “Help & Support” at the bottom of Amazon’s page.
Next, click “Contact Customer Service” in “If the problem persists” in the search for topics.
Select an Amazon gift certificate from your order history and select “About shipping” for inquiries. Please click “phone” for inquiries. As soon as you click the phone, you will be called back to the registered phone.
Interaction with customer service
If you tell customer service that you have purchased an Amazon gift certificate, but cannot proceed while it is being processed, you will be asked to verify your identity and the amount you purchased.
According to supporters, Amazon gift certificates are often used in fraud cases these days, so it will take time for confirmation work at Amazon when the amount of money becomes large. It took about 12 hours at 20,000 yen, and if I bought 50,000 yen this time, it would take up to 48 hours to confirm.
I’m sorry until the confirmation is over, but I was told to wait, so I decided to wait because there is no help for it.
It was processed within 1 hour after contacting customer service. Probably confirmation work is. . .
It was 48 hours, so I was thinking about waiting for 2 days, but it took about 1 hour after contacting customer service, and it was delivered to the registered email.
The confirmation work on Amazon that can be imagined from this is “identification“.
It seems that the time required for confirmation was greatly shortened because I was able to confirm the identity firmly by calling Customer Service by phone.
Call Amazon Customer Service after ordering an Amazon Gift Card!
Order an Amazon Gift Certificate and contact Customer Service if you want one immediately. Since the identity verification will be completed soon, it may significantly reduce the time to reach you.
Summary
If your Amazon gift certificate is slow to process, it may be faster to contact customer service. If you want one right away, be sure to contact us.
Addendum
I recently ordered a gift card email type for a friend’s celebration. At that time, I received an email saying that it was sent to a friend’s address a few minutes later. Once the identity has been confirmed, the subsequent processing will be completed within a few minutes as usual. If you are ordering an Amazon Gift Card for the first time and are concerned about the slow processing, we strongly recommend that you contact Customer Service.
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